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The FAQ page lists the more common questions of players. If you have a specific game content question, please select the game option to view the corresponding FAQ Section. Using the Search function can greatly help to find your issue.

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FAQ list table
No	Category	Title
113	System	Q . I'm getting a 'device' error. I can't play Digimons Masters!
A . To resolve your situation, please follow the procedures below! (Refer to the 'Note' section before proceeding the procedures.) 1. Uninstall Digimons Masters Online. 2. Visit: http://dmo.gameking.com 3. Download a fresh copy of Digimons Masters Online client. (Main Page -> 'Download' -> 'Game Download') 4. Run 'Disk Cleanup' on your PC. (Directory: Start -> All Programs -> Accessories -> System Tools -> 'Disk Cleanup') 5. Reboot your PC. 6. Re-install Digimon Masters Onlien and its patch. Note: - Make sure to delete the entire folder of Digimon Masters before re-installing. - Disable 'Antivirus' and 'Firewall' while downloading and installing the game client. If the problem seems to persist even after trials of the procedures above, please contact our support team.